Shipping policy
SHIPPING POLICY
United States Shipping
We offer FREE standard shipping on U.S. orders with no minimum purchase required.
Processing & Fulfillment
Most Dreaded Banshee Co. products are made to order. Please allow time for your order to be created and prepared for shipment before it begins its journey to you.
Processing and delivery times may vary depending on the product, destination, order volume, and fulfillment location. Estimated delivery dates shown during checkout are estimates and are not guaranteed.
Multiple Items & Packages
If your order contains multiple items, they may be fulfilled from different facilities and arrive in separate packages. You will not be charged additional shipping simply because an order is divided into multiple shipments.
International Shipping
International shipping availability and rates are calculated based on the destination and products in your order and will be displayed at checkout when available.
International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their country or local authorities. These charges are not included in the product price unless otherwise stated at checkout.
Shipping Addresses
Please review your shipping address carefully before placing your order. Customers are responsible for providing a complete and accurate delivery address.
If you notice an error after placing your order, contact us as soon as possible at info@dreadedbanshee.com. Because orders may enter production quickly, we cannot guarantee that an address can be changed once fulfillment has begun.
Lost, Delayed, or Damaged Packages
If your order arrives damaged, is significantly delayed, or appears to be lost in transit, please contact us at info@dreadedbanshee.com with your order number and relevant details so we can help investigate the issue.
Please note that carrier delays caused by weather, holidays, customs processing, or other circumstances outside our control may affect delivery times.